Terms

Terms

Last updated 10 November 2026

Two sets of terms: one for this website, and one for members of TES.

Website terms

About us. This website is run by Ibiza Digital Labs Ltd, trading as TES (The Exit Society), a company registered in England and Wales under number 16806149, whose registered office is at 10 Ann Lane, London, England, SW10 0BN. You can contact us at faye@theexitsociety.com.

Using this website. By using this website you agree to these terms. You may use it for your own personal use. Please don’t copy, scrape or reuse its words, photographs or design without our permission.

Applying. Membership is by application only, and only for people aged 18 and over. Sending an application does not make you a member or create any agreement between us. Every application is reviewed personally, and we decide at our discretion whether to accept it. If an application is not successful, we may not be in touch. Please only give information that is true and your own.

Member introductions. If you tell us an existing member introduced you, we may contact that member to confirm it.

Your information. We handle the information you send us as described in our privacy notice.

Membership terms. If you are accepted, your membership is covered by the membership terms below, which you accept when you join in the TES app.

Our content. We try to keep this website accurate, but it is for general information. Photographs show the spirit of TES and are not of members. We may change or pause the website at any time.

Links. Links to other websites are for convenience. We are not responsible for their content.

Our responsibility. Nothing in these terms limits our responsibility where the law does not allow it to be limited.

Changes. We may update these terms. The version on this page is the one that applies.

Law. These terms are governed by the law of England and Wales. If you live elsewhere in the UK or in the EU, you keep any protections your local law gives you.

Membership terms

These terms apply when you join TES in the app. Please read them with our privacy notice.

1. Who we are

TES (The Exit Society) is a trading name of Ibiza Digital Labs Ltd, a company registered in England and Wales under number 16806149, whose registered office is at 10 Ann Lane, London, England, SW10 0BN. Contact us at faye@theexitsociety.com.

2. Membership

• Membership is by application or personal invitation, and offered at our discretion.
• You must be 18 or over, single or otherwise free to date, and able to enter into this agreement.
• One membership per person. Your account is personal to you and you may not share it.
• Everything you tell us, including your profile and photographs, must be true, current and of you.
• Membership does not guarantee any number of introductions, or that any introduction leads to a meeting or a relationship. Every introduction is voluntary and mutual.

3. The two memberships

TES Membership includes a curated Weekly Edit, private conversations with other members, introductions when you travel, invitations to Ibiza gatherings, and concierge help to arrange first dates.

TES Private Search is a personal matchmaking service. It starts with a private consultation. Its fees, scope and length are agreed with you in writing before it begins, and that agreement forms part of these terms.

Paying more buys more from TES, never more attention from another member.

4. Founding membership

If you join as a founding member, TES Membership is free during our founding period. Before any charge begins, we will tell you at least 30 days in advance, with the price. You can leave at any time before then without paying anything. If you stay, you keep the founding rate for as long as your membership continues without a break. Founding membership does not include TES Private Search.

5. Payments and cancelling

• Prices are shown in the app before you pay, including any taxes.
• Paid memberships renew automatically for the same period unless you cancel before the renewal date. You can cancel at any time in the app or by emailing us.
• You have 14 days from the start of a paid membership to cancel and receive a refund. If you ask us to start the service within those 14 days, we may deduct a fair amount for the service already provided.
• Concierge requests that cost money, such as bookings or tickets, are always confirmed with you before anything is charged. Bills at restaurants and venues are paid by members directly, unless we tell you otherwise.
• If you buy membership through the App Store, Apple’s payment and refund terms also apply.

6. Identity and age checks

To keep TES safe, we ask every member to verify their identity and age before their profile is shown to others. The check is carried out by our provider, Stripe, which compares a photo of your ID with a live selfie. Stripe holds your ID images; we receive only the result. If a check cannot be completed or does not match, we may decline or end your membership.

7. How members treat each other (acceptable use)

TES depends on discretion and respect. You agree not to:

• harass, threaten, pressure or insult anyone, or send sexual content that wasn’t asked for
• ask another member for money, investments or financial details
• share another member’s name, photos, messages or details outside TES, or screenshot them to share
• pretend to be someone else, or use photos that aren’t of you
• use TES for business, promotion or recruitment, or contact members for anything other than meeting them personally
• break the law, or seek romantic introductions if you are not free to date

8. Safety, reports and removal

• You can block any member, and report a member or conversation, at any time in the app.
• We do not read private conversations, except when a member reports one to us.
• A trained person reviews every report. For serious reports, such as requests for money or threats, we may suspend the account straight away while we review it. The reported member can give their side before we decide.
• We may warn, suspend or remove any member who breaks these terms or puts others at risk. We may also share information with the police where the law requires or allows it.
• Please always meet in a public place first and tell a friend your plans. If you ever feel unsafe, contact the emergency services.

Reporting content and takedown requests

• Members can report any profile, photo, conversation or message using “Report a concern” in the app, and can block anyone straight away.
• Anyone else, including people who are not members or who appear in content without their consent, can ask us to remove it by writing to faye@theexitsociety.com. Please tell us what the content is and where you saw it.
• Every report and request is read by a person at TES, normally within 24 hours, and we aim to resolve each one within 7 days. Content that appears to break these terms is removed from view while we look into it.
• Once we have decided, we let the person who reported know. We never tell the reported member who made the report.

Appeals

• If we remove your content or your membership and you think we got it wrong, you can appeal by writing to faye@theexitsociety.com within 30 days, explaining why.
• Your appeal is reviewed afresh, looking again at the original report, the evidence and anything new you send us. We aim to reply within 14 days.
• If your appeal succeeds, we restore your content or membership. If it doesn’t, we explain why, and that decision is final.
• Appeals are not available where the law prevents it, or where a matter has been reported to the police.

Law enforcement requests

• We cooperate with the police and other authorities where the law requires it. Requests should be sent to faye@theexitsociety.com from an official address.
• We check that each request is genuine and has a proper legal basis, and we share only the information the law requires, nothing more. Every request and what we shared is recorded.
• Where we’re allowed to, we tell the member concerned before sharing their information.
• If someone’s life or safety is at immediate risk, we may share what’s needed with the emergency services straight away.
• If you ever see something on TES that should be reported to the police, please contact them directly, and tell us too.

9. First dates and gatherings

We can suggest and book places to meet, and invite members to Ibiza gatherings. Members choose whether to meet and are responsible for their own conduct and safety when they do. Venues are run by third parties, whose own terms apply. Any TES fee for an evening is shown before you confirm, and is only charged once both of you confirm.

10. Your information

We use your information as described in our privacy notice. You choose what your profile shows and to whom.

11. Our responsibility to you

• We provide TES with reasonable care and skill. We are not responsible for how other members behave, but we will act on reports as described above.
• We are not responsible for losses that were not foreseeable, or for business losses.
• Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Your legal rights as a consumer are not affected.

12. Changes, ending membership and law

• We may update these terms. We will tell you about important changes in the app at least 30 days before they apply. If you don’t agree, you can leave before then.
• You can end your membership at any time in the app. We can end it, with notice, if we stop running TES, or straight away if you seriously break these terms.
• When membership ends, your profile is removed from view and your information is handled as set out in the privacy notice.
• These terms are governed by the law of England and Wales. If you live in Scotland, Northern Ireland or the EU, you can also bring a claim in your local courts and keep the protections your local law gives you.